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Kleros Homes, as a proud local builder, is committed to delivering not only homes of exceptional quality but also providing a customer service and warranty experience that is straightforward and reassuring.
We adhere to the Tarion Warranty Corporation’s standards to ensure that each homeowner feels confident and cared for throughout their home-buying journey and beyond.
Kleros Homes follows and supports the guidelines of the Tarion Warranty Corporation, a legally, supported body that administers or represents the Ontario New Home Warranties Plan Act, in accordance with provincial law. By law, every builder in Ontario must be registered with Tarion. Every new home must be enrolled before construction begins.
Kleros Homes is a registered and authorized builder under this program.
Simple Claim Submission: Submitting a warranty service request is straightforward and hassle-free. You can reach out to us directly via phone or email, and we’ll guide you through the process, step by step.
Prompt Claim Processing: We value your time and comfort. Our team is committed to addressing and resolving any issues quickly
and efficiently, minimizing disruption to your daily life.
Our dedicated customer service team, local to your community, ensures that help is always close at hand. We understand your needs and are here to offer assistance, advice, and support whenever you need it.
We offer direct lines of communication with our team, ensuring that your questions never go unanswered. Our approachable team is committed to providing clear, honest, and timely responses.
Detailed Pre-Inspection
Before you move in, we’ll walk through your new home together. This Pre-Delivery Inspection ensures that every aspect of your home meets our high standards, and any concerns are addressed before you even turn the key in the door.
Regular Check-Ins
We don’t just hand over the keys and walk away. Expect regular check-ins from us during your first year in the home to ensure everything is as it should be and you’re completely satisfied.
Comprehensive Homeowner Manual
Receive a detailed manual at closing, packed with maintenance tips, warranty information, and useful contacts, ensuring you have all the information you need to care for your new home.
Community-Focused Events
We believe in building communities, not just homes. Join us at our homeowner events throughout the year, a great way to meet your neighbors and feel truly at home.
